Writing Guides

Writing guides

Apply practical tips and strategies to enhance your business writing

Business Writing With Heart

Business Writing With Heart: How to Build Great Work Relationships One Message at a Time

Relationships lead to career success. The award-winning book Business Writing With Heart helps you communicate in ways that build trust, respect, and solid connections with others.

Business Writing With HeartLearn more about building relationships through writing.


Help Employees Write Better: A Guide for Managers, Trainers, and Others Who Care About Business Writing

Stop rewriting other people’s work! Help Employees Write Better offers 60 ways to coach others to write better. Learn expert strategies, tips, and action steps that improve employee writing.

Help Employees Write BetterGet sample coaching strategies.



Clarity, Conciseness, Zing, and More: 262 Ways to Take Business Writing Beyond the Basics

Take your writing from satisfactory to superior. In Clarity, Conciseness, Zing, and More, get best practices and expert secrets to make every piece clear, concise, and compelling.

Calrity, Conciseness, Zing, and MoreRead excerpts and learn more.


110 Tips for Sending Email That Gets Read—and Gets Results, Second Edition

Use 110 Tips for Sending Email to focus and strengthen your messages. This desktop resource helps you inspire readers to action in every email.

110 Tips for Sending EmailReview a 16-tip sampler and learn more.


Error Quests, 50 Quick Proofreading Challenges

Test your skills in 50 short proofreading challenges. These Error Quests aren’t literary riddles. They feature common errors, each with a clear explanation of how to correct it.

Error QuestsTest your skills.


60 Quick Word Fixes

I or me? Bad or badly? 60 Quick Word Fixes helps you recognize when to ignore your grammar and spelling checker. Choose the right word every time.

60 Quick Word Fixes

Test yourself.

What Fans Are Saying

“Lynn combines her extensive knowledge with practical examples that help people to immediately improve their writing.”
—John Cline, Learning & Development Manager, Vancouver, British Columbia

“Lynn stands on the leading edge of business writing trends, helping learners understand how standards are changing. The tools she provides can be used immediately in the workplace.”
—Nancy Nieraeth, Director of Employment and People Development, University of Puget Sound

Better business writing, guaranteed.