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In our business
writing courses, people
often ask us to recommend books on business writing,
grammar and punctuation, and related topics. What
we recommend depends on the company and the types
of writing the employees do. Click these links
for topics of interest to you.
Business
Writing Books
Why
Business People Speak Like Idiots: A Bullfighter’s
Guide
Brian Fugere,
Chelsea Hardaway, and Jon Warshawsky, Free Press,
2005
Our favorite book on business writing, this Bullfighter’s
Guide should be mainstream business reading
despite its oddball title. It’s a splendid,
irreverent guide to what’s wrong with
business communication and how to make it right.
Especially valuable if your organization is
prone to fuzzy words and bloated sentences,
this book will validate your efforts to write
clearly.
Help Employees Write Better: A Guide for Managers, Trainers, and Others Who Care About Business Writing
Lynn Gaertner-Johnston, Syntax Training, 2008
Based on the author’s experience helping thousands of managers and employees write better, the guide shares practical solutions, tips, and action steps for managers, coaches, and trainers. It’s the ideal guide for people who find themselves continually rewriting other people’s work. Don’t rewrite—help others write better!
E-Mail: A Write It Well Guide—
How to Write and Manage E-Mail
in the Workplace
Janis Fisher Chan, Write It Well, 2005
Everyone sends email, and nearly everyone can benefit from dipping into this book. We know executives who found it helpful. The slim volume of 181 packed pages covers planning, organizing, editing, proofreading, and managing email. Much of its good content applies to business writing in general, so if you want a writing guide complete with exercises and checklists, this is it.
Write
to the Top: Writing for Corporate Success
Deborah Dumaine,
Random House, 2004
As an inexpensive,
up-to-date, practical business writing resource, Write
to the Top is hard to top. It contains useful
sections on analyzing your audience, generating
ideas, brainstorming, sequencing information,
and editing. This newly revised volume includes
chapters on writing presentation documents, sales
proposals, email, and web pages. And it helpfully
covers writing as a team and coaching other writers,
two valuable topics often not mentioned in writing
manuals. A bonus: quizzes on grammar, punctuation,
and editing.
Persuading on Paper: The Complete Guide to
Writing Copy that Pulls in Business
Marcia Yudkin,
Infinity Publishing, 2002
A great resource
for those who need to sell on paper, this highly
readable business writing book offers tested
methods for writing successful sales and marketing
pieces. In a breezy yet thorough approach, the
author begins with basics such as “Who
Are You Really, and What Are You Selling?” and
moves step-by-step through writing and producing
brochures, letters, newsletters, and other promotional
materials.
The
Zen of Proposal Writing:
An Expert’s
Stress-Free Path
to Winning Proposals
Kitta Reeds, Three Rivers Press, 2002
Few business
writing books are engaging enough to read from
cover to cover, but this is one of them. Cleverly
written and attractively designed, it provides
excellent tips and strategies for writing proposals,
along with a large dollop of common sense. The
chapter title “One Hand Clapping:
The Sound We Make When We Forget to Connect with
Our Readers” typifies her easy style.
Pocket Guide to Technical Writing, Third Edition
William S. Pfeiffer, Prentice Hall, 2003
This slim
paperback offers valuable examples of 16 different
technical documents, from sales letter to trip
report to feasibility study. Pfeiffer does a
fine job explaining the various needs of the
technical expert’s readers. He shares useful
tips on rendering complex information graphically
and on writing and giving technical presentations.
If you’d like one book on technical writing
that you can read and use, this is it.
Style and Reference Manuals
For employees and managers writing on
the job
The
Gregg Reference Manual,
A Manual of Style,
Grammar, Usage, and Formatting, Tenth Edition
William A. Sabin,
McGraw-Hill, 2005
“Gregg” is
a comprehensive manual with the answer to virtually
any question on punctuation, capitalization, and
many other aspects of writing. With its detailed
illustrations, Gregg is
also a good reference for producing business documents
such as minutes, agendas, and financial statements.
Unless you’re intimidated by generous sprinklings
of terms like “independent clause,” this
is the best reference for correctness in general
business writing. The
new edition has a searchable online index.
For journalists, newsletter writers, and
magazine writers
The Associated Press Stylebook and Briefing
on Media Law
Norm Goldstein,
Editor, Associated Press, 2006
The AP Stylebook features
all kinds of entries a journalist or newsletter
writer might need—things like trademark
information, names of countries and organizations,
military abbreviations, and the correct spelling
of tricky words—broccoli, for
example. It includes special sections on reporting
on business and sports, and it covers punctuation
with clear, crisp examples.
You can thank The AP Stylebook for the
absence of the serial comma (before and), as
in “The menu featured prime rib, halibut
and pasta primavera.” AP is one
of the few commonly used style manuals which drops
that comma.
For
book publishers, editors, and copyeditors
The Chicago Manual of Style, Fifteenth Edition
The University of Chicago Press, 2003
“Chicago” is the Bible of
book publishers. It deals with the parts of a book,
manuscript editing, illustrations, captions, punctuation,
foreign languages, numbers, and much more. This
new, significantly updated edition also covers
journals and electronic publications. We like and
use “Chicago,” but it’s
a specialist’s volume. Unless you’re
a professional editor or copyeditor, this expensive
reference book (about $55) should not be among
your first purchases.
For documentation writers
The
Microsoft Manual of Style for Technical Publications,
Third Edition
Microsoft Press,
2004
Along with an A-to-Z
usage dictionary, this must-have volume offers
well-written, detailed chapters on documenting
the user interface, globalizing content, formatting,
indexing, and more. The plentiful correct and incorrect
examples are a valuable feature. With the book
comes a CD of e-versions of the style manual, Microsoft
Computer Dictionary, and Microsoft Encyclopedia
of Networking, which jointly provide everything
you need to write or edit documentation.
For science writers and editors
Publication Manual of the American Psychological
Association, Fifth Edition
American Psychological Association, 2001
This highly regarded volume is made for people
who write or edit scientific publications. It includes
guidelines on the content and organization of scientific
manuscripts; ways to express ideas and reduce bias;
and a lot about the correct, effective rendering
of illustrations, scientific abbreviations, numbers,
and measurements. It provides thorough information
on citing publications and other references, including
electronic works.
For everyone
Write Right: A Desktop Digest of Punctuation,
Grammar, and Style, Fourth Edition
Jan Venolia, Ten Speed Press, 2001
In 200 compact pages, this humorous and accurate
guide reviews the essential mechanics of writing.
Venolia has fun, and her readers do too, with clever
drawings illustrating language slips such as “I
saw a man on a horse with a wooden leg.” This
is a style guide for your desk, but it’s
also small enough to carry. When you’re kept
waiting, pull it out of your pocket, dip into it
for a writing reminder or a grammar gem, and smile.
Books on Presentations
Point,
Click & Wow! A Quick Guide
to Brilliant
Laptop Presentations
Claudyne Wilder
and Jennifer Rotondo, Jossey-Bass/Pfeiffer, 2002
Point, Click & Wow! is a rich guide
for anyone who wants to present well using PowerPoint.
The preparation checklists are excellent tools
for beginners and experts. Had we read the dozens
of suggestions on avoiding last-minute problems,
we would have saved ourselves (and our audiences)
many lost minutes staring at blank screens.
The book offers excellent advice on using slides
to bring concepts and data to life through stories.
Examples and templates of real presentations from
the Nature Conservancy, Harmon Inc., and other
organizations are included in the book and on the
valuable accompanying CD-ROM.
Beyond
Bullet Points: Using Microsoft PowerPoint to
Create Presentations That Inform, Motivate, and
Inspire
Cliff Atkinson, Microsoft Press, 2005
We recommend this excellent volume for creative,
literary-minded people who are ready to revolutionize
their presentations. Using a storyboard approach,
with a setting, protagonist, Acts I-III, scripts,
and plot resolutions, author Cliff Atkinson shows
presenters how to tell stories that move and inspire
their audience.
Atkinson offers research to support his claims
that if we shun bullet points, we will be free
to connect with our story and communicate with
our audience. Along with his fine ideas about story-telling,
he shares tips for using diagrams, displaying numbers,
snapping screen shots, rehearsing, being authentic,
and improvising.
What’s
even better than a business writing book? A
quick-reference tool you can use immediately.
In our business writing courses, participants
get tools, blueprints, and job-aids that do
the work of reference manuals. Click Our
Classes for descriptions
of our business writing courses.
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