|
We do this by delivering outstanding, practical
business writing courses.
Ours is a
business for which we are ideally suited. Here
is the background we bring to it.
Lynn Gaertner-Johnston
Lynn
Gaertner-Johnston created Syntax Training in
1990, but she has always been a writer and
teacher. She graduated from
Bradley University with a degree in English and
began her career as a high school
English teacher in New York State.
 Pulled by the attraction of writing, Lynn
left teaching for a master’s degree in Communication,
which she received from the University of Notre
Dame.
Lynn taught business English in Queens,
New York, while developing her own business writing
skills. She worked on editorial projects
for publishers Charles Scribner’s Sons
and Addison-Wesley.
Later she joined the staff of a journal
based at Harvard Medical School. Then,
drawn back to the classroom, Lynn led a team
of vocational instructors at the Boston Technical
Center and later became training manager at University
Hospital.
Lynn again wove the threads of writing
and teaching when she moved to Seattle and established
Syntax Training.
Clients who helped launch the business were
Drake Beam Morin Inc. (DBM) in Bellevue, Washington,
and Children’s Hospital and Regional Medical
Center in Seattle. For DBM, Lynn led workshops
and coached executives in letter and resume writing.
For Children’s Hospital, she designed and
delivered a business writing course as a core component
of its skills training for supervisors.
While teaching business writing courses,
Lynn has kept her writing fit. She has
written and edited newsletters, electronic magazines
(ezines), medical training programs, leadership
training modules, customer and member communications,
and other pieces for a range of corporate clients.
Clients
include Safeco, Coinstar, Esterline Technologies,
Center for Health Training, Nintendo, Cancer Information
Service of the National Cancer Institute, Clay
and Associates NetSpeed Leadership, and many
more.
Lynn teaches with a love of her subject
and a pleasure in sharing its practical value. She
is dedicated to helping employees and managers
write better.
Michael Johnston
Michael Johnston joined the business as
Client Services Manager in 2004. His
job is to ensure that Syntax Training meets client
needs and exceeds client expectations.
 When you schedule a business writing course with
Syntax Training, Michael will work with you on
notebooks, rosters, writing tools for each participant,
follow-up resources, and other details.
Ideally suited for his role, Michael has
20+ years of experience serving clients and customers. His
most recent position was managing Queen Anne
Office Supply store in Seattle, where he met
the office supply needs of several hundred corporate
account customers. In Phoenix before that, he
worked as a real estate trust officer handling
corporate accounts. Michael started his career
with a bachelor’s degree in Psychology
from Arizona State University.
Michael thrives on helping clients accomplish
their goals and succeed with new approaches.
Virtually never flustered, he enjoys figuring
out how to remove barriers and make the difficult
become easy.
Lynn Gaertner-Johnston and Michael Johnston are
married in business and in life. Seattle is their
home. They share it with their daughter and an
English cocker spaniel.
Contact
us to talk
about how our services would improve business
writing at your company.
|
